HMGT 5534 - Seminars in Sustainable Tourism: Experiences of Successful Practitioners in Costa Rica

3 hours

Examines the complexity of evaluating sustainability and the need for evaluation from various perspectives. Outlines the dilemmas that may be present in sustainable tourism projects, represented as competing values from the practitioner’s point of view. Experiences of successful and not-so-successful practitioners of sustainable tourism are analyzed for the best practices in operational management, customer satisfaction, business planning, and promotion-marketing. Recognizes the importance of scale when evaluating sustainability. Covers both small- and large-scale tourism projects.

Prerequisite(s): None.

Taught at CATIE in Costa Rica.